Privacy Policy
Privacy Policy – Les Ateliers Sagbo BeauRoi
This Privacy Policy describes how Les Ateliers Sagbo BeauRoi ("we", "our", "us") collects, uses, and shares your personal information when you visit www.sagbobeauroi.com (the "Site") or when you make a purchase there.
1) Personal Information Collected
a) Device Information
When you visit the Site, we may automatically collect certain information about your device, including:
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web browser, IP address, time zone
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cookies installed on your device
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pages and products viewed, traffic source, interactions with the Site
This information is called "Device Information".
b) Cookies
The Site may use cookies necessary for the operation of the store (e.g., cart, session), as well as audience measurement and/or marketing cookies, depending on the settings you accept via the cookie banner.
c) Order Information
When you make or attempt to make a purchase via the Site, we collect certain information, including:
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name, billing address, delivery address
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payment information (processed by our payment providers)
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email, phone number
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order details
This information is called "Order Information".
When we use the term "Personal Information", it includes both Device Information and Order Information.
2) How We Use Your Information
We use your Personal Information to:
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process your orders (payment, preparation, shipping, customer service)
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communicate with you (confirmation, tracking, questions)
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prevent fraud and secure transactions
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improve the Site (performance analysis, navigation, conversion)
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offer you, if you have consented, marketing communications (newsletter, offers, new products)
3) Legal Basis for Processing (GDPR)
Depending on the case, we process your data on the basis:
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of contract performance (order processing, delivery, after-sales service)
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of our legitimate interest (security, fraud prevention, Site improvement)
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of your consent (marketing, non-essential cookies)
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of our legal obligations (billing, accounting)
4) Sharing Your Information
We share your Personal Information only with third parties necessary for the operation of the business, including:
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our e-commerce platform (e.g., Shopify or equivalent)
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our payment providers
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our carrier DHL (shipping and tracking)
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our audience measurement tools (e.g., Google Analytics), if enabled
We may also share your information to comply with the law, respond to a legal request, or protect our rights.
5) Targeted Advertising (if applicable)
If advertising tools are used (e.g., Meta/Google), they may rely on cookies and identifiers, subject to your consent.
You can manage your preferences via the cookie banner and/or your browser settings.
6) Data Retention
We retain your data only for as long as necessary:
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Order and billing data: retained in accordance with applicable legal obligations
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Customer service: for the time required to process the request, then reasonably archived
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Marketing: until you withdraw your consent (unsubscribe)
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Cookies: according to their lifespan and your preferences
7) Your Rights
If you reside in the European Economic Area (EEA), you have the following rights, among others:
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access, rectification, erasure
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restriction and objection
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portability
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withdrawal of consent at any time (for processing based on consent)
To exercise your rights, contact us: contact@sagbobeauroi.com
8) Transfers Outside the EU
Some of our providers may process data outside the EEA (e.g., United States/Canada). In such cases, appropriate safeguards are put in place by these providers in accordance with applicable regulations.
9) Changes
We may amend this policy to reflect operational, legal, or regulatory changes. The version published on the Site is the version in effect.
10) Contact Us
For any questions, requests, or complaints regarding privacy: